Logistics

• Each lesson lasts 55 minutes.
• You may choose to purchase single lessons or a pack of 10 or 20 lessons. Packs of lessons offer a greater discount.
• We recommend that you book your lessons at least one week in advance with your teacher for a greater choice of time slots.
• Lessons start and end as scheduled. If a student arrives late or leaves earlier, the class time missed is neither refundable nor can it be rescheduled.

Payment policy

• Lessons must be paid 48 hours prior to the first class at the latest.
• Payment by Paypal.

Cancellation policy

• If you can’t attend a lesson you have booked, you must notify your teacher at least 48 hours before the scheduled start time.
• Past 48 hours prior to the lesson, the student will be charged at the regular rate.
• Paris o’clock retains the right to cancel and reschedule a lesson, to propose other alternative time slots.

Duration of packs and reimbursement policy

• If you purchase a single lesson, you have one week to take this lesson.
• The 10 lesson-package expires 12 weeks after the date of purchase. After 12 weeks, lessons not taken will be lost.
• The 20 lesson-package expires 24 weeks after purchase date. After 24 weeks, lessons not taken will be lost.
• The student can’t obtain reimbursement for lessons not taken.

Confidentiality clause

• Any information that is transmitted to us through our website, such as your name, Skype ID, email address remain confidential.
• Paris o’clock uses your personal information only for educational purposes to better understand your learning needs.